Is cash accepted on United flights if the Inflight Service App is not functioning?

Cash is not accepted on United flights if the Inflight Service App is not functioning. This policy is in place because the inflight services rely on the app for processing transactions efficiently and securely. When the app is operational, it enables flight attendants to handle purchases electronically, streamlining the payment process and ensuring accurate record-keeping. Without the app operating properly, the staff may not have the necessary tools to complete cash transactions, which could lead to confusion and inefficiencies onboard. Therefore, this policy helps maintain a smooth and secure service experience for both the crew and passengers.