What should be done if a flight attendant encounters service cart issues during service?

Seeking assistance from another crew member when encountering service cart issues during service is crucial for maintaining efficient and effective onboard operations. Teamwork is essential in a fast-paced environment like an aircraft cabin, and another crew member may have the knowledge or skills to help troubleshoot the problem quickly. This collaborative approach can ensure that service continues smoothly, minimizing any disruptions for passengers.

Addressing mechanical or operational problems with the service cart may require more than one person's input, especially if it involves heavy lifting or specialized knowledge about the cart's mechanisms. By reaching out for assistance, the flight attendant can ensure a quicker resolution to the issue, allowing for a smoother service experience for passengers.

In contrast, notifying the captain may be unnecessary unless the issue poses a significant safety threat, which is generally unlikely with a service cart problem. Proceeding with service regardless of the issue could lead to further complications or delays, and ignoring the issue until landing risks poor service quality and passenger dissatisfaction. Hence, collaborating with a fellow crew member provides the best outcome for both the staff and passengers.