Which resource could a flight attendant use for additional information/help with a partner they have never flown before?

The SOAR (Service Operations and Assistance Resource) platform is specifically designed to provide flight attendants with real-time access to vital information, including details about crew members, procedures, and any specific needs pertaining to a flight. When flying with an unfamiliar partner, utilizing SOAR can help a flight attendant gain insights about their colleague’s roles, preferences, or past experiences which can facilitate better teamwork and communication.

While the Onboard Manual and Flight Attendant Handbook contain essential operational procedures and guidelines, they may not offer the personalized and up-to-date information that SOAR can provide regarding a specific crew member. The Company Policy Guide outlines broader company policies but does not focus on interpersonal dynamics or situational support related to flying with a new partner. Therefore, SOAR is the most relevant resource for gaining informative and actionable insights about working collaboratively with someone new.